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Shipping & Returns

Shipping Information

  • Orders placed by 4 pm Mon - Thur are generally processed and shipped within 24 hrs

  • Orders placed Fri -Sun are generally processed and shipped on the following Monday

  • Packages are shipped via USPS Priority Mail

  • Shipping charges are currently by flat rate of $9.50

  • Free shipping automatic for orders over $200

  • Link to track USPS packages

Return Information

  • Returns accepted within 30 days of purchase with proof of purchase

  • Items returned must be in original condition, including intact labels
  • Customer responsible for return shipping costs
  • Refunds will be made in same form as payment received, less fees attached to purchase
  • Refunds will be processed within 1-3 days of receipt of return upon inspection of product
  • Returns to be shipped to Outback Alpacas  10070 Frances Rd, Flushing, MI 48433
  • For assistance contact Connie at (810) 275-5217 or email
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